Template Help

Design, print and apply your Dashleigh labels.

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Fix a problem

My labels print off the lines

Print at 100% or Actual Size, make sure the paper size is US Letter, and run a test page on plain paper first.

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My printer only prints half the sheet

Check the paper size, then the print preview, then the printer's own paper setting, then the driver, in that order.

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My text box won't rotate in Word

It is usually an older .doc file, the text wrap setting or Protected View. Each has a quick fix on Mac and Windows.

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Canva shows a Pro watermark on my label

A Pro element slipped into the design. Swap it for a free one, or filter Canva's search to free items before you add anything.

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Laser toner flakes or smudges off my labels

Check that the label is laser-safe, then set a heavier paper type so the printer's fuser runs hotter.

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Print looks faint, streaky or smudged

Work through the checklist: print size, paper size, paper type, margins, ink and printer drivers.

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Still stuck?

Send us your template number and a photo of the problem, and we'll help you sort it out. customerservice@dashleigh.com