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We have a super sweet customer service team and typically respond to all inquiries within 24-48 business hours. Scroll to our contact form below.

Fastest/Priority: Contact us through our contact form here or email us at customerservice@dashleigh.com.  We respond quickly.
Slowest: Mail us at Dashleigh.com  | 3824 Cedar Springs Suite #801-7622 | Dallas, TX 75219
Why is email the fastest way?  We love responding via email, and our customers love it, too.  When you have issues with your template, or questions about our products- it is the fastest way to get you on your way.  We send detailed help instructions, images, new templates and links to helpful walk-throughs.   Assisting with templates is often time-consuming for our customers over the phone.

FAQ:

Where is my order?

All of our products are warehoused, shipped and fulfilled by Amazon.   Amazon requests that all customers with order inquiries use their My Account > My Orders to request assistance.

Tracking numbers will be sent 24-48 hours after order. 

I am having issues with my template.

We have a FAQ page with the most common customer template issues.  If this does not solve your problems, please contact us.  To expedite the issue, please include
  • your product shape
  • template type (PDF or MS Word)
  • template issue

I can not find my template.

All templates are located at dashleigh.com/templates. If you have trouble finding the template, you can also type the UPC of the product you purchased to find the template quickly.

I would like a refund or exchange.

All of our products are warehoused, shipped and fulfilled by Amazon.   Amazon requests that all customers with return and exchange inquiries use their My Account > My Orders to request assistance.

 

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