Most orders are processed within 1-3 business days of receipt. This does not include weekends and holidays. However, please understand that there may be slight delays, depending on the volume of orders received at a given time. We appreciate your understanding.
Orders are shipped from:
Spend +$50 on your order
Within 3-7 Business Days
Within 3-7 Business Days
Within 2 Business Days
You may track your order at any time using the tracking number we provide to you after your order has been processed and shipped.
For USPS Standard Shipping, orders are shipped out through USPS, allowing us to offer fast delivery of items in 3-5 business days (excluding processing time) within the US.
For Two Day Shipping and Next Day Shipping, orders are shipped out through UPS. Orders must be placed Monday through Friday by 1:00 pm EST; otherwise, they will be processed on the following business day. Please keep in mind that FedEx delivers Monday through Friday only. Please also note that expedited shipping cannot be offered for P.O. Boxes.
*Please note that for all orders above $100.00, a signature will be required upon delivery.
While we try our best to ship out your orders in the speediest manner, unfortunately, it is difficult to guarantee specific delivery times or be held responsible for delays in transit.
If there is a substantial delay in the delivery of your order, we suggest contacting your local post office with your tracking number to expedite the shipping process. Unfortunately, once an order is out of our hands, we have no more information than you regarding the whereabouts of your package. Please contact the mail carrier for any delivery concerns you may have.
Frequently asked questions about returns, refunds, and exchanges.
The following items cannot be returned:
If the purchased product is faulty, reach out to us within 7 days of the delivered date.
We allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replaced item will be shipped to you.
The following refund options are supported:
For instructions on how to ship the returned products, refer to the email received after placing the return request.
Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 working days after approval.
If you have any queries regarding return or refund, reach out to us.